A category of business software and systems that leverage AI technologies to transform business operations, decision-making, and customer experiences. Enterprise AI focuses on applying AI to specific high-value business use cases at scale.
Enterprise AI differs from general AI research by prioritising practical business applications and integration with existing systems and workflows. It encompasses various AI technologies—including machine learning, natural language processing, and computer vision—applied to business challenges like process automation, predictive analytics, and decision support. Effective enterprise AI implementation requires not just technical expertise but also business process understanding, change management, and governance frameworks.
A manufacturing company implementing an end-to-end AI system that predicts maintenance needs, optimises supply chain operations, automates quality control through computer vision, and provides executives with predictive analytics for strategic planning.